An ISO 9001:2008 Certified Organisation

Quality & Performance ( Oct 2016 - Dec 2016 )

SR NOSERVICE QUALITYPROCESS/ FUNCTION/ DEPARTMENTEXPECTED PERFORMANCEOct 2016Nov 2016Dec 2016
1 Lab Reporting errors Lab 5 errors per 1000 tests 0.2 0 0
2 Radiology reporting errors Radiology 5 errors per 1000 tests 0 0 0
3 Adverse drug reactions Nursing 0% 0 0 0
4 Unplanned ventillation post anasthesia OT 0.50% 0 0 0
5 Adverse anasthesia events OT 0% 0 0 0
6 Compliance with Surgical  "Time-out" procedure OT 99% 100 100 100
7 Compliance with Prophylactic antibiotic usage within specified time OT 99% 100 100 100
8 Blood transfusion reactions Blood Storage Unit 0% 1.69 0 0
9 Catheter associated UTI (CAUTI) HIC 0.0% 0 0 7.6
10 VAP HIC 0.0% 0 0 0
11 CLABSI HIC 0.0% 0 0 0
12 SSI HIC 0.0% 1.12 0.56 0.57
13 Return to ICU within 48hrs during same admission ICU 1% 1.6 0 0.88
14 Return to emergency within 72 hours with similar complaints Emergency 5% 0 0 0
15 Number of Re-intubations within 48 Hours of Extubation Med Admin 0% 0 0 0
16 Patient falls Safety 0% 0 0.37 0.36
17 Bed occupancy Med Admin 90% 71.28 77.1 80.36
18 ALOS Med Admin 7.5% 6.03 5.8 5.85
19 OPD patient satisfaction index OPD 87.50% 81.77 83.63 82.42
20 IPD patient satisfaction index IPD 87.50% 91.5 87.5 86.85
 

Reports For 2017

 

Reports For 2016

 

Reports For 2015

 

Reports For 2014