An ISO 9001:2008 Certified Organisation

Quality & Performance ( July 2016 - Sept 2016 )

SR NOSERVICE QUALITYPROCESS/ FUNCTION/ DEPARTMENTEXPECTED PERFORMANCEJul 2016Aug 2016Sep 2016
1 Lab Reporting errors Lab 5 errors per 1000 tests 0 0.3 0
2 Radiology reporting errors Radiology 5 errors per 1000 tests 0 0 0
3 Adverse drug reactions Nursing 0% 0 0 0
4 Unplanned ventillation post anasthesia OT 0.50% 0 0 0
5 Adverse anasthesia events OT 0% 0 0 0
6 Compliance with Surgical  "Time-out" procedure OT 99% 100 100 100
7 Compliance with Prophylactic antibiotic usage within specified time OT 99% 100 100 100
8 Blood transfusion reactions Blood Storage Unit 0% 0 0 0
9 Catheter associated UTI (CAUTI) HIC 0.0% 0 0 0
10 VAP HIC 0.0% 0 0 0
11 CLABSI HIC 0.0% 0 0 0
12 SSI HIC 0.0% 0.57 0 0
13 Return to ICU within 48hrs during same admission ICU 1% 1.02 0.81 0.85
14 Return to emergency within 72 hours with similar complaints Emergency 5% 0 0 0
15 Number of Re-intubations within 48 Hours of Extubation Med Admin 0% 0 0 0
16 Patient falls Safety 0% 0 0 0.41
17 Bed occupancy Med Admin 90% 76.76 75.27 71.74
18 ALOS Med Admin 7.5% 5.9 6.4 6.5
19 OPD patient satisfaction index OPD 87.50% 84.12 83.25 81.66
20 IPD patient satisfaction index IPD 87.50% 88.51 87.8 87.72
 

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Reports For 2016

 

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Reports For 2014