An ISO 9001:2008 Certified Organisation

Quality & Performance ( Jan 2017 - Mar 2017 )

SR NOSERVICE QUALITYPROCESS/ FUNCTION/ DEPARTMENTEXPECTED PERFORMANCEJan 2017Feb 2017Mar 2017
1 Lab Reporting errors Lab 5 errors per 1000 tests 0 0 0
2 Radiology reporting errors Radiology 5 errors per 1000 tests 0 0 0
3 Adverse drug reactions Nursing 0% 0 0.09 0
4 Unplanned ventillation post anasthesia OT 0.50% 0 0 0.5
5 Adverse anasthesia events OT 0% 0 0 0
6 Compliance with Surgical  "Time-out" procedure OT 99% 100 100 100
7 Compliance with Prophylactic antibiotic usage within specified time OT 99% 97.41 98 100
8 Blood transfusion reactions Blood Storage Unit 0% 2.32 3.84 0
9 Catheter associated UTI (CAUTI) HIC 0.0% 0 0 1
10 VAP HIC 0.0% 0 0 0
11 CLABSI HIC 0.0% 0 0 0
12 SSI HIC 0.0% 0 0 0
13 Return to ICU within 48hrs during same admission ICU 1% 0 0.96 0.79
14 Return to emergency within 72 hours with similar complaints Emergency 5% 0 0 0
15 Number of Re-intubations within 48 Hours of Extubation Med Admin 0% 0 0 0
16 Patient falls Safety 0% 0.7 0 0.68
17 Bed occupancy Med Admin 90% 65.25 68.36 71
18 ALOS Med Admin 7.5% 5.6 5.2 6.18
19 OPD patient satisfaction index OPD 87.50% 88.09 91.83 91.88
20 IPD patient satisfaction index IPD 87.50% 85.62 87.04 85.46
 

Reports For 2017

 

Reports For 2016

 

Reports For 2015

 

Reports For 2014