An ISO 9001:2008 Certified Organisation

Quality & Performance ( Jan 2016 - Mar 2016 )

SR NOSERVICE QUALITYPROCESS/ FUNCTION/ DEPARTMENTEXPECTED PERFORMANCEJan 2016Feb 2016Mar 2016
1 Lab Reporting errors Lab 5 errors per 1000 tests 0 0 0
2 Radiology reporting errors Radiology 5 errors per 1000 tests 0 0 0
3 Adverse drug reactions Nursing 0% 0 0 0.15
4 Unplanned ventillation post anasthesia OT 0.50% 0 0 0
5 Adverse anasthesia events OT 0% 0 0 0
6 Compliance with Surgical  "Time-out" procedure OT 99% 100 100 100
7 Compliance with Prophylactic antibiotic usage within specified time OT 99% 100 99.18 100
8 Blood transfusion reactions Blood Storage Unit 0% 1.35 2.17 0
9 Catheter associated UTI (CAUTI) HIC 0.0% 0 0 0
10 VAP HIC 0.0% 0 0 0
11 CLABSI HIC 0.0% 0 0 0
12 SSI HIC 0.0% 0 0 0
13 Return to ICU within 48hrs during same admission ICU 1% 0 0 0
14 Return to emergency within 72 hours with similar complaints Emergency 5% 0 0 0
15 Number of Re-intubations within 48 Hours of Extubation Med Admin 0% 0 0 0
16 Patient falls Safety 0% 1.56 0 0
17 Bed occupancy Med Admin 90% 76.43 71.16 72.65
18 ALOS Med Admin 7.5% 6.5 6.7 6.8
19 OPD patient satisfaction index OPD 87.50% 85.7 85.41 88.45
20 IPD patient satisfaction index IPD 87.50% 88.02 87.13 88.19
 

Reports For 2017

 

Reports For 2016

 

Reports For 2015

 

Reports For 2014